It is never a pleasing experience when your call is put on hold. Google wants to save you the trouble of waiting anxiously and making good use of those lost minutes with a new Hold for Me feature in the Phone app. This new feature, which is currently being tested as a preview on the Pixel 5 and Pixel 4a 5G, will make the Google Assistant wait for you on the line when someone puts your call on hold. The virtual assistant will then wait for someone to come back on the line, and once the person on the other end is ready to speak, it will alert you with a sound cue, vibration, or an on-screen prompt. Essentially, say goodbye to repetitive hold music forever.
“Hold for Me is powered by Google’s Duplex technology, which not only recognizes hold music but also understands the difference between a