Ten years ago, I bought a flat with a home loan from a bank. Three months ago, I repaid the entire loan and asked the bank to return the sale deed, which it had kept as collateral. However, the bank denied ever having received the sale deed from me! I am worried because that’s the most important document of ownership. Please advise.
The bank has probably lost the sale deed. Hence, it’s now trying to escape liability by saying that you never gave them the paper. Without collecting the sale deed, how could it have ever given you the loan in the first place? Besides, the bank always has to give the customer the list of documents submitted to it for obtaining the loan. I am sure the sale deed is also listed there. So send a copy of that to the bank as proof of their having